MARKETING AUTOMATION & CRM SPECIALIST

I turn business processes into connected systems.

I design and build CRM, automation and AI workflows that connect data, teams and actions across marketing, sales and operations.

Open to opportunities in Marketing Automation, CRM, RevOps & AI Automation.

Alessio Ferraro wearing a black turtleneck
Alessio Ferraro

Technical foundation. Business focus.

SYSTEMS, CONNECTED
SignalLogicSystemAction
Business events / Rules + AI / CRM + automation
TOOLS & SYSTEMS I WORK WITH
HubSpotMakeOpenAI APIWebhooksREST APIsCRMRevOps

Built to move
the right work forward.

A practical look at how I connect business logic, CRM data, and technical implementation.

02

Automation scenarios

AI

Lead qualification

HubSpot-first

CRM execution

Automated

Nurture logic

What I build
and improve.

From a clear process to a working system — with the details connected.

01

CRM & Lead Management

Organize contacts, lifecycle stages, segmentation and qualification so the next action is clear.

HubSpot · Properties · Lead scoring · Routing
02

Marketing & Sales Automation

Connect lead nurturing and follow-up workflows to the signals that matter.

Lifecycle workflows · Sales tasks · Customer journeys
03

API & Integration Automation

Move the right data between tools, with validation, mapping and error handling.

Make · Zapier · REST APIs · Webhooks · OAuth
04

AI-Powered Automation

Turn lead context into structured information that reliable business rules can use.

OpenAI API · Classification · Summarization · JSON
05

RevOps & Process Design

Translate marketing-to-sales handoffs into explicit ownership, pipeline logic and repeatable actions.

Lead management · Pipeline logic · Process design
06

Technical Implementation

Build the custom interfaces and application logic that connect a business process end to end.

JavaScript · TypeScript · React · Next.js · Databases

A developer’s mindset.
An operations focus.

Alessio Ferraro
  1. TECHNICAL FOUNDATIONDevelopmentInterfaces, data & application logic
  2. CONNECTED SYSTEMSAutomationCRM, integrations & clear business rules
  3. BUSINESS-PROCESS MINDSETOperationsLead management & marketing-to-sales handoffs
International outlook / Remote opportunities

I’m Alessio, a Marketing Automation & CRM Specialist with a background in web development and digital projects.

The foundation

Building websites taught me to work with data, application logic and the connections between tools. It also made me curious about what happens after someone clicks “submit”.

The direction

That curiosity led me toward CRM, marketing automation and RevOps: the systems that help teams qualify leads, coordinate follow-up and manage the work behind the customer journey.

The approach

I start with the process: what information matters, who needs it, and what should happen next. My technical background helps me turn that logic into connected systems, with clear rules and a visible record of each step.

Web development foundationCRM & automation systemsClearer operations

Skills, tools
& credentials.

My core skills, technical stack and professional credentials.

A

Core skills

  • Marketing Automation
  • CRM Systems
  • RevOps
  • Lead Management
  • Sales & Marketing Automation
  • API & Integration Automation
  • AI-Powered Automation
  • Process Design
  • Technical Implementation
  • Web Development Foundation
B

Platforms & tools

CRM & AUTOMATION
HubSpot Make OpenAI API
INTEGRATIONS
Webhooks REST APIs OAuth2
DEVELOPMENT
JavaScript TypeScript React / Next.js
HTML / CSS / Tailwind
DELIVERY
Git / GitHub / Vercel
C

Credentials

CRM & MARKETING

HubSpot Academy

  • Inbound Marketing Certification
  • Marketing Hub Software Certification
  • Sales Hub Software Certification
AUTOMATION

Make Academy

  • Foundation
  • Basics
  • Intermediate
  • Advanced
DEVELOPMENT

freeCodeCamp

  • Responsive Web Design Certification
  • JavaScript Algorithms and Data Structures Certification

Let’s talk.

I’m open to international and remote roles in Marketing Automation, CRM, RevOps and AI Automation.

For a role, a project, or a conversation about the systems your team needs.

Open original
Enlarged project walkthrough